Frequently Asked Questions
How much does your service cost?
We provide free estimates. Our prices are based on the following: type of job, surface that needs cleaning, level of dirtiness, how many stories tall is the property, type of windows, and the time involved to perform job.
What is your time frame for scheduling your cleaning services?
Generally we can schedule your window cleaning within 1-2 weeks. Depending on the time of year, we may be able to schedule you sooner.
Do we need to be home when you clean the property?
No, you do not have to be home. We pride ourselves in being trustworthy. If you want the insides done, we can prearrange accessing the backyard and locking up when finished.
How often should I have my house washed?
If you want to preserve the integrity of your home, we recommend having your property cleaned once a year. After all, they are a large part of the investment.
What if it is supposed to rain or is raining at the time of my appointment?
Since we work outside and the weather changes hourly, we typically wait until the time of the appointment to decide if the service should be completed or not. We will continue to work in a light to moderate rain if the wind is not blowing. If there is heavy rain or lightning, we will reschedule the appointment depending upon availability.
Can you remove paint, varnish and other types of materials from my property?
Yes, we can. We can safely remove paint, stain, varnish, silicone, concrete, plaster, stickers, etc. This process does take longer and would be considered a new construction clean up, requiring an additional charge.
Are you insured?
Yes, we are. We are fully insured with general liability and our certificate of insurance is available upon request.
Do you offer a satisfaction guarantee?
Yes, if you are not completely satisfied, simply let us know and we will come back and fix the problem. We make it our priority to exceed your expectations. We want to earn loyal, lifetime customers who are confident in referring us to family and friends.
Do you use Eco friendly chemicals when cleaning windows or soft washing my exterior?
Absolutely, we use 100% biodegradable cleaning agents. Eco-friendly and environmentally friendly.